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MattisonHomeTeam.com 

  • Our approach is to represent the owner first and foremost; protect the property value and the financial investment that you have made. Second is the tenant, ensuring that we are in compliance with laws and regulations while enforcing the lease terms and owner expectations.   
  • One point of contact; you call, you get one of us. No switch boards, no receptionists. We are available/responsive to you.
  • Technology- We use popular property management software program called AppFolio. This software enables each owner access to their account so they can run reports, check balances and communicate Management Team.  Each tenant is also given an account to pay rent, make maintenance requests, and communication with the Management Team. All of this is monitored by our Associate Broker and dedicated Bookkeeper.
  • Personal care for your properties; we run them like our own homes. We know the areas, the markets, and the resources that are available and how to manage them. We request a $500 repair budget so we can reach to the needs of the property/tenant for repairs that are expected and those that are not. We will always provide an accounting of these costs to you. Any repairs that will come close to or will exceed $500 we collaborate with you first and gather multiple quotes to find the most cost efficient path forward. We have multiple resources for repairs. We partner with handman services, different contractors for cleaning and maintenance and those repairs outside of the scope of a handyman. All have to be licensed and bonded and be vetted within the RE/MAX network.
  • We are communicators. We believe that most problems are solved best through communication and planning. We are always looking forward to anticipate and manage issues before they become larger more expensive issues.
  • Most importantly, peace of mind. Knowing that a trusted team has got it under control for you. You can focus on other things in your life.

 

Here are some other reasons to hiring a property management company-

 Tenant management

Shorter Vacancy

  • Advertising vacant units to attract potential tenants.
  • Screening and selecting tenants, which may include conducting background checks, credit checks, and reference checks.
  • Drafting and enforcing lease agreements, including setting rental rates and collecting rent.
  • Addressing tenant complaints, concerns, and maintenance requests.
  • Tenant relations
  • Fostering positive relationships with tenants to encourage lease renewals and tenant retention.
  • Addressing tenant inquiries, concerns, and disputes.

 Property maintenance

  • Regularly inspecting the property to identify maintenance and repair needs.
  • Hiring and supervising maintenance personnel, contractors, and repair services.
  • Managing and scheduling routine maintenance tasks like landscaping, cleaning, and HVAC servicing.
  • Responding promptly to emergency maintenance issues.

 Financial management

  • Setting and adjusting rental rates to maximize income and market competitiveness.
  • Managing the property's budget, including handling expenses, tracking income, and providing financial reports to the property owner.
  • Collecting and depositing rent payments.
  • Handling security deposits and making deductions as necessary.

 Property marketing and advertising

  • Developing and executing marketing strategies to attract prospective tenants.
  • Maintaining an online and offline presence for property listings.
  • Conducting market research to stay competitive regarding rental rates and property features.

 Legal compliance

 Property inspections and reports

  • Conducting regular inspections of the property to ensure it is well-maintained.
  • Preparing and delivering reports to property owners regarding property performance, income, and expenses.

 Risk management

  • Implementing risk mitigation strategies, such as property insurance and security measures.
  • Handling insurance claims in the event of property damage or liability issues.

Record keeping

  • Maintaining detailed records of property-related transactions, including income and expenses.

Lease and lease renewal management

  • Managing lease renewals and negotiating lease terms with existing tenants.
  • Ensuring that all lease agreements are up-to-date and legally sound.

Can we help manage your investment?

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